Returns & Refunds Policy

Overview

At Hunt Companion, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return or refund in accordance with the policy outlined below. Please read these terms carefully before initiating a return.

Return Eligibility

You may request a return within 14 days of receiving your order.

To be eligible for a return, the item must:

  • Be unused and in its original condition.
  • Include all original packaging, accessories, manuals, and tags.
  • Not show signs of wear, misuse, or accidental damage.
  • Be accompanied by proof of purchase or order confirmation.

Items that do not meet these conditions may not qualify for a return.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or defective:

  • Products that have been used or altered.
  • Items missing original packaging or accessories.
  • Clearance or final sale items.
  • Personalized or customized products.

Return Process

To initiate a return, please contact our customer support team at [email protected] within 14 days of receiving your order.

Please include:

  • Your order number.
  • The item(s) you wish to return.
  • The reason for the return.
  • Photos if the item is damaged or incorrect.

Our support team will review your request and provide return instructions within 2–3 business days.

Inspection and Approval

Once we receive your returned item, it will be inspected within 5 business days. If your return is approved, you will be notified by email regarding the status of your refund or replacement.

Refunds

Approved refunds will be processed within 7–10 business days after the returned item successfully passes inspection.

Since Hunt Companion only accepts Cash on Delivery (COD) orders, refunds will be issued through a mutually agreed refund method arranged by our customer support team.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery by emailing [email protected] with your order details and clear photographs of the item. After verification, we will arrange a replacement or refund at no additional cost.

Exchanges

If you wish to exchange an item for the same product due to damage, defects, or size-related issues (where applicable), please contact us within 14 days of delivery. Exchanges are subject to product availability.

Return Shipping

If the return is due to a damaged, defective, or incorrect item, Hunt Companion will cover the return shipping costs.

For returns made for any other eligible reason, the customer may be responsible for the return shipping costs unless otherwise agreed.

Contact Us

If you have any questions regarding this Refunds and Return Policy or need assistance with a return, please contact us:

Hunt Companion

Email: [email protected]